Page 1 of 1

Didn’t Receive License Key

Posted: Thu Mar 08, 2018 10:18 am
by Ojhe
Just curious as to how long does it normally take to receive a license key?

I paid for one a couple hours ago and even received the PayPal receipt but that’s all.

Re: Didn’t Receive License Key

Posted: Thu Mar 08, 2018 4:29 pm
by DeadlySir
I bought it over 24 hours ago, sent the form twice already and still no response.

Re: Didn’t Receive License Key

Posted: Fri Mar 09, 2018 4:59 am
by krustytoe
Check your spam. The email that is for your paypal is the email that the instructions will be sent to. I got it in 5 mins when I purchased it for a friend as a gift.

Re: Didn’t Receive License Key

Posted: Fri Mar 09, 2018 6:02 am
by Ojhe
krustytoe wrote:Check your spam. The email that is for your paypal is the email that the instructions will be sent to. I got it in 5 mins when I purchased it for a friend as a gift.
Already did this mate, nothing is there.

Re: Didn’t Receive License Key

Posted: Fri Mar 09, 2018 7:19 am
by UntoldTruth
Just because you got the receipt does not mean the transaction is complete. It could still be processing. Especially if your funding is a small bank or credit card. Save wizard keys are not manually emailed. As soon as the transaction is shown as complete your email should get queued up for a bot to email your license key to you automatically. I know I got my key nearly instantly.

Re: Didn’t Receive License Key

Posted: Fri Mar 09, 2018 10:32 am
by Ojhe
UntoldTruth wrote:Just because you got the receipt does not mean the transaction is complete. It could still be processing. Especially if your funding is a small bank or credit card. Save wizard keys are not manually emailed. As soon as the transaction is shown as complete your email should get queued up for a bot to email your license key to you automatically. I know I got my key nearly instantly.
That’s the thing the transaction is shown as complete and I’m not using a small bank or credit card it’s been far longer than 24 hours.

Re: Didn’t Receive License Key

Posted: Fri Mar 09, 2018 6:01 pm
by ss4gogeta069
check fb